SAP Business One®
Frequently Asked Questions

General questions

What is SAP Business One?

SAP Business One is an affordable, integrated enterprise resource planning (ERP) solution designed to enable growing small to midsized enterprises (SMEs) and large enterprises with subsidiary operations to better manage their entire company.

What SAP Business One stands for?

"SAP" stands for Systems, Applications, and Products in Data Processing. SAP is a world-wide market and technology leader in client and server enterprise application software, providing solutions for companies of all sizes and industry sectors.


Does SAP Business One Adapt to my Business' Specific Industry Requirements?

SAP Business One provides diversified prepackaged, fully integrated industry-specific solutions together with the ability to seamlessly integrated with Add-ons solutions which are completely verified and certified by SAP. Therefore SAP Business One can cover most of your business needs including specific requirements of your company/industry.

What Types of User Licenses are Available in SAP Business One?

There are an extended list of options for Types of User Licenses in SAP Business One. The most basic available is SAP Business One Professional User and SAP Business One Limited User.

What Core Functional Areas are Supported by SAP Business One?

The SAP Business One application offers an affordable way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.

What is an SAP Add-ons?

We understand that every business has its own needs. Add-ons for SAP Business One extend the standard functionality of the core ERP solution either through a pre-packaged or custom solution. Take advantage of the extensive industry functionality, best practices, and processes built into SAP Business One. And as your business grows, you can extend SAP Business One to meet your specific business and industry challenges using the SAP Business One studio, software development kit, or any of over 500 add-on solutions built by our partners.


How Long Does it Take to Implement SAP Business One for my Business?

There are several factors that determine how quickly SAP Business One can be implemented and customized to your Business including: size of your business, complexity of your business structure, type of ERP deployment, and any specific add-ons or customizations.

How Much Does SAP Business One Cost?

When you decide to fully implement a SAP Business One solution for your business, there are some investment to the project including the standard cost for the SAP Business One application along with the additional costs based on number of users, type of access required, professional services for implementation, maintenance fees and extra hardware.

Can I Transfer my Existing Business Data into the SAP Business One Application?

Yes, data migration from your old system to SAP Business One can be quickly and easily imported from a text file, excel spreadsheet or manually.

Is SAP Business One and its Add-ons scalable?

Yes, SAP Business One provides a scalable solution that not only meets your fundamental business management needs today, but can also be scaled to handled and increased number of transactions generated by a growing customer base.


What Support Options are Available After the System Goes Live?

Besides the standard support line from SAP which is available 24/24, ICC as the Gold Partner of SAP Business One offers the Helpdesk service after Go Live which is carried out through team of dedicated SAP Business One consultants that have extensive experience with SAP Business One.


ICC focuses exclusively on SAP Business One and its integrated solutions. With one of the largest dedicated SAP Business One teams in Indochina, we have the expertise to deliver a solution tailored to meet your business needs and help its growth. Our greatest asset is a great team of consultants and developers who shape and define the solutions we deliver.

Vietnam Headquarter

Floor 12, Viettel Tower285 Cach Mang Thang Tam Street, Ward 12, District 10, HCMC, Vietnam
Phone: +84 902 954 277  | Fax: +84 8 6266 3422

Representative Office:

Unit 06, Floor 4, International Centre Building, 17 Ngo Quyen Street, Trang Tien Ward, Hoan Kiem District, Ha Noi City, Vietnam
Phone: +84 902 954 277  | Fax: +84 8 6266 3422

Cambodia Headquarter:

iOne Bld, 6th Floor, No.25, Mao Tse Tung Blvd, Boeung Keng Kang I, Chamkar Morn, PhnomPenh, Cambodia
Phone: +855 23 224 924 | Fax: +855 23 726 791

Newsletter Signup