Retail
on SAP Solutions

Deliver omnichannel marketing campaigns that convert browsers into buyers – and provide exceptional experiences in stores, online, and on mobile devices. Our retail marketing and CX solutions can help you gain a real-time view of each customer and provide personalised, consent-based engagements at scale. Build relationships, increase loyalty, and drive profitability. 

• 360-degree customer profiles

• Real-time shopper insights 

• Personalised omnichannel experiences

• Marketing performance management

• Flexible pickup, delivery, and returns

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Put the customer at the centre of all your merchandising decisions – and increase conversion rates – with our retail merchandise management software. Anticipate customer and market trends accurately, optimise pricing and promotions, and improve all aspects of your day-to-day merchandise operations – from purchasing and allocation to performance. 

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• Centralised data management

• Retail sales and demand forecasting 

• Merchandise and assortment planning 

• Merchandise management and execution 

• Omnichannel pricing and promotions 

Ensure your retail sourcing and procurement teams are fast, agile, and exceptionally well-informed – with SAP software. Our solutions can help you efficiently source ethical and sustainable products, control risk and costs, and collaborate with a global network of suppliers. Drive brand differentiation with innovative and private-label sourcing and use AI-powered analytics to improve contract negotiations, optimise orders, and save money. 

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• Strategic sourcing and contract management 

• Supplier and risk management 

• Procurement analytics 

• Merchandise and indirect buying 

• Smart invoice management 

Get the right products to stores and customers at just the right time with our retail supply chain management solutions. From the first mile to the last, our software can help you create efficient, customer-driven, and transparent supply chain networks. Collaborate with partners and suppliers, reduce waste and emissions, and fulfil demand from anywhere – instantly and at optimum costs. 

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• Integrated supply chain planning

• Retail inventory management

• Omnichannel fulfilment

• Warehouse and transportation management

• Retail logistics and track and trace

Meet evolving shopper expectations at brick-and-mortar stores and online – and provide customers with frictionless, consistent experiences across channels – with our software for omnichannel retail and store operations. Equip store associates with real-time customer and inventory data, offer mobile POS and self-checkout, support smart store technologies, and create engaging digital storefronts and e-commerce experiences. 

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• Real-time customer and inventory visibility

• Smart and automated store processes 

• Support for smart store technologies

• Omnichannel POS software  

• Omnichannel e-commerce platform