Total CARE
Support Program

The flagship program enables us to provide the most value for SAP Business One customers every day

ICC Total CARE Support Program

Your partnership with ICC doesn't end after the implementation—that’s merely the beginning of your journey into discovering everything that’s possible with SAP Business One. Because we want our customers to see the value of this technology and get the most out of their investment, we offer support long after go-live.

ICC Support Center

The ICC Support Center is an innovative tool for ICC customers. You can easily submit support tickets and track their updated status. You can also access the latest SAP Business One document libraries, including reports, how-to guides, and videos. These are updated with the most recent version of SAP Business One and include HANA and localizations.

If you're a ICC customer, click here to request access to the Support Center.

ICC ERP Managed Service

After investing the time and money in an ERP solution, it’s important to put the time and effort into managing and maintaining it. From monitoring performance to regular system tests, you can easily avoid larger IT issues and keep your business running optimally at all times

Explore Managed Services

ICC ERP Upgrade and Customization

While the basic configuration of your ERP software solution is always the safest route, it’s not always the most effective for more complex businesses with unique processes. Our goal is to deliver the most practical ERP system for your budget – and sometimes that requires customizing or modifying a feature or extension to meet your needs. From add-ons to process automation, ICC has the senior experts to understand your requirements and find the most cost-effective solution.

Explore Upgarde and Customization